by her new client not so long ago.
He smoothed his tie. His features were taut, mouth drawn into a line. âThe Quadtex contract has been cancelled.â
Oh God, it was true. This wasnât just a big problem for her. It was a catastrophe. An epic one. âWhat happened?â
âIt seems you made a commitment that you couldnât keep. Did you tell Robb Lara that you could guarantee a five-star review from IndigoTech magazine?â
Her heart jumped. Tom thought it was her fault? âNo, of course not.â
âThatâs what heâs claiming.â
âIâm sure he misunderstoodââ
âWhat did you say that led him to believe you could?â
âNothing that I recall. I swear.â
Tom opened a folder and pulled out a sheet of paper. He slid it across the desktop, toward her. âDid you send this e-mail?â
Her hands trembled slightly as she picked up the paper to read it. First thing she checked was the header, to make sure it had her name on it. It did. And the correct e-mail address. Then she read the message.
Oh God, did she really write that?
âYes. I did,â she confessed. Had the oxygen been sucked out of the room? She couldnât breathe. âWhat I meantââ
âIt doesnât matter what you meant. What matters is what you said.â He poked an index finger at the paper. âThis is a problem.â
Her heart started pounding so hard it hurt. Her hands. They were trembling. âI wasnât intentionally trying to deceive him.â
âPerhaps not, but it was taken that way.â
âI donât know what to say. I was just trying to show him how hungry I was for his business, and how hard I would work for him.â
Tom smoothed his hands over his thinning gray hair. âThereâs nothing wrong with being enthusiastic. But you went too far.â
âIâm sorry.â That was an understatement. But what else could she say?
âYes, well, so am I.â He cleared his throat. âWeâve lost the account. Theyâre going to the Mattex Agency.â
She felt like absolute crap. Just a few words had cost her an account worth over a million dollars. There was nothing she could do, other than to say, âIt wonât happen again. I promise.â
âIt canât happen again.â
No mistaking the tone of that statement. She nodded.
âThatâs all for now.â
She hurried out of her bossâs office. What a freaking mess! All because of one little sentence in one little e-mail. Who wouldâve ever guessed something so insignificant would lead to such a huge blowup?
At her desk, she flopped into her chair and let her head fall into her hands. How would she fix this? How?
She couldnât. Shit. Shit, shit, shit.
Tears burned her eyes, and she sniffled. Someone tapped on her shoulder.
âAre you okay?â that someone asked.
She knew that voice. Jessica.
âI screwed up,â she said into her hands. âBig-time. I put something in an e-mail I shouldnât have.â At the sound of a door slamming, she jerked her head up and checked Tomâs office. He was standing in front of his door, staring at her. âOh crap. Tom is looking this way. Iâd better get to work,â she muttered.
âOkay. You can tell me at lunch. What do you think? Antonioâs ? Iâm in the mood for Italian.â
âItalian sounds great, but I should probably work through lunch today. And tomorrow. And all week. Maybe all month.â After giving Jessica a little wave, she dug into her work, letting her angry boss see there was good reason not to show her the door.
Â
Because Michelle had stayed busy all day, time passed quickly. By seven-thirty, she was so hungry her stomach was trying to digest itself and her feet were hating her for wearing her most expensive, but most painful, pointy-toed pumps. Sheâd been at work for over eleven hours.