but trying hard not to show it.
âCould you step back and let me deal with the next guest. Your Periquito representative will be at her desk now. Just around the corner in the lobby.â
There was a communal sigh of relief as Paul snatched up his passport and went to join his wife and children, who were looking at him in puzzlement. Dania had finished on the telephone and soon there was only the Cooper family, as the other guests went off after being given the keys to their rooms.
âSo what are you going to do, Paul?â, asked Cheryl, nervously. She knew what her husband could be like when he was backed into a corner. He could be very stubborn and wouldnât come down off his high horse, even if it meant flying back to Manchester. Jack had begun to whine that he was tired and was fed up with his Gameboy and Annabelle said she was bored with her book and when could she get into the swimming pool?
âDoes it matter, Paul, if we have to wear a wristband? If that is the rule of the hotel in order for us to have All Inclusive, canât we just go along with it? The children are tired and Iâm looking forward to getting out of these clothes and putting on shorts and a Tâ shirt. Be a dear and go back to Reception. Weâre hungry too and could do with having a look for the restaurant.â
âNo, Cheryl, I want to see the repâ first and make a formal complaint. Then I shall look at our suite and check that it is to our satisfaction. Only then will I consider whether we will be putting up with these petty regulations. However, it looks as if the repâ has skived off somewhere, so you take the children to have a look at the swimming pool and Iâll wait here with the luggage.â
Cheryl did as she was told, glad that she could leave him with the situation. Left to her, they would be in their suite of rooms by now and she would be in front of a mirror deciding what to wear.
***
Paul sat on one of the sofas overlooking a paved patio that lead down some steps to the large rectangular swimming pool. He felt really aggravated that the repâ wasnât in evidence and the receptionists were cold shouldering him, as if they didnât want to get involved. He was desperate for a drink. The bottles of pop that theyâd brought with them for the journey had long since gone and he was loathe to go down to the pool bar and have to pay. He debated whether to use the public telephone and ring the Periquito resort office, he couldnât use his mobile because he hadnât got a signal yet. He waved to his wife, who was sitting on a sun lounger watching their children playing on some gaily painted swings in the kidsâ area. If it wasnât for the petty hotel policies, he could be getting the sun on his face himself
An airport coach drew up outside, as Paul was just about to go to the desk and ask if he could change his money for some pesetas. He wasnât looking forward to having to face Maria again, but that was what she was paid for anyway. He stood aside, as it looked as if there was going to be another dash for the reception desk, but this time a woman dressed in the same outfit as the repâ that was on his coach, led the party through the foyer and could be heard addressing the receptionists in a very strident voice.
Paul thought that this was a woman he could deal with. A voice of authority, someone in a position in the company who would have to listen to his point of view. He sidled over and waited until she had finished her instructions to the Gatwick passengers she had just brought in.
âExcuse me,â he said politely. âCould I have a word with you in private? I have just come in from Manchester and I find I have a couple of problems. There isnât a repâ on duty at your desk, so I wondered if you could help me?â
âCertainly, Sir,â Kath replied, her eyes narrowing as she realised that it was Lucy that was