now, his eyes cool and considering, his firm mouth skeptical. Then Bob looked away again, out across the lawn at the willow back by the pond, as he locked his hands behind his neck. âWhatâs the root of the conflict?â
âIâm the VP of Science and Technology. Iâm a chemical engineer trying hard to improve things, and they donât like my input impacting the way theyâve always worked.â
âThatâs not unexpected. I wouldâve thought you wouldâve anticipated that reaction and gone out of your way to avoid it.â
âI did, and I
have
gone out of my way. You brought me in to evaluate Equine Pharmaceuticalsâ existing product line, and help you determine what needs to be developed. To help the lab design reliable test methods too, for products and raw materials, and improve the way you test new products in the field. Youâve also wanted me to help your lab and production people take whatâs formulated in the lab and scale it up from a beaker-sized batch to full commercial volume.â
âCorrect.â Bob said it as though Alan were stating the obvious and wasting valuable time.
âI donât know the veterinary science that enables you to develop vaccines and antibiotics and cutting-edge equine drugs. I can formulate other treatments, and help refine the health care formulas to optimize ingredients and improve production techniques. But I never couldâve started the business, or come up with the drugs you have.â
âI do grasp the distinctions, Alan.â
âThen why would I be stupid enough to minimize your contributions and imply that youâre behind the times?â
Bob didnât say anything till heâd finished the last of his tea. âHow would you evaluate Carlâs and Butchâs performance?â
âCarl has a degree in chemistry, and heâs able to perform lab-tech-type bench work under your and my direction, but he doesnât have the curiosity or the experience to do the more sophisticated thinking and development that I think a lab director should. It may be attitude, rather than aptitude, I canât say. I do know heâs very determined not to get his hands dirty by helping with any of the scale-up work, and he resents my presence here, and the relationship you and I have had, because of our shared perspectives.â
âAnd Butch?â
âHe doesnât have the education and the training to be effective at the scale-up work, or develop new manufacturing techniques. I think he questions his own competence, and I think Carl has influenced him to be more negative and resistant to change than he mightâve otherwise been. Heâs capable of making the antibacterial shampoos and ointments, and the new fungicidal treatments, as well as the other equine health care products in the line, once weâve developed the processes for him.
âBut the new de-wormer paste, thatâs a whole new process, and I think itâs got him panicked. But instead of being cooperative, and willing to say, âI donât know how to do this, help me and letâs work together,â heâs fighting whatever is new and unknown and doing you a disservice.â
Bob Harrison loosened his dark blue tie, before he glanced at Alan. âIâve seen evidence of that myself, but Iâd like to be able to salvage him, and Carl as well. Carl especially. Heâs was the first person I hired in the lab.â
âThen that must make it hard.â
âI did everything myself when I started the business. The microbiology, working with Elvis Doll at UKâs Vet School. The fermenting and the formulating, along with the manufacturing. I washed the floors and took out the garbage and did the packaging. When youâre first starting up, you donât have the luxury of scouring the country for someone with the best degrees and the deepest experience, you hire the person you