next.”
“
Me?
”
“Don’t insult a lady.”
Dorry’s hunched back only made her look smaller than she already was. She had wiry white hair that clearly hadn’t been combed in days. It shot from her scalp in fifteen unflattering directions, like a feral child’s. Her faded blue nightdress came down to her shins. On her dry, bony feet were faded blue slipper-socks. She wore gigantic glasses, big plastic Medicare frames. Their lenses so thick they looked slathered with Vaseline. Even if you didn’t know this woman was crazy, you’d think she was crazy.
Pepper said, “I’m sorry for grabbing you. I didn’t know you were a woman.”
Dorry frowned. “What the hell kind of apology is that?”
Pepper gripped his hands together. “I didn’t mean it like that! I’m sorry, that’s all. All right?”
“Let’s put the past behind us,” she said. “I always greet the new admits. You should see a friendly face first.”
Then Pepper pointed one finger at her eye, though not too close.
“That was you!” he said. He realized she really
had
been the first person he’d seen.
Dorry took off her glasses and the resemblance became exact. She winked at him.
“I’m always getting recognized by my fans.”
Pepper pantomimed applause. He didn’t actually clap because he didn’t want to give Dr. Anand another reason to step into the hall.
Dorry reached out and wrapped her left arm around Pepper’s right elbow. She looked up at him over the tops of her glasses. From here he could see the off-color band around her iris. She clearly wasn’t blind, but maybe blindness wasn’t too far off.
He was surprised to feel grateful for the tenderness in the touch.
“Let me give you the tour,” she said.
“They call this building Northwest,” Dorry began. “That’s just because it’s located in the northwest corner of New Hyde Hospital’s grounds. So much for creativity, right? Anyway, there’s three buildings at the center of the hospital campus and that’s the heart of the operation. Emergency room, surgery, children’s unit, geriatrics, ICU, almost everything is in those three buildings. Everything but us, really. You’ve got those three buildings, then the main parking lot. A couple hundred parking spaces. Then, you’ve got us crazybirds, tucked into the northwest corner. Some people say we’ve been
exiled
out here, but I prefer to think our building is
exclusive
. You’ve got to have a special invite to enter Northwest. They’re called commitment papers! I’m just kidding.
“So Northwest is the psychiatric unit. No other kinds of patients. It used to be an ophthalmology ward but that was over fifty years ago. Before
I
even got here, and that’s saying something. Fifty years ago they made Northwest a psychiatric unit and moved all the old ophthalmology equipment up to the second floor. It’s just a big attic. The layout of the second floor is exactly the same as the first, but none of us has any business up there.
“Think of the unit as a wagon wheel. That’s the easiest way to picture it in your mind. There’s one roundish room in the middle of Northwest and that’s where you’ll find the staff. There’s a big old desk unit in there called the nurses’ station. All roads lead there. It’s the hub of this wagon wheel.
“Then you’ve got five hallways. They’re like the spokes, going to and from the nurses’ station. Like this hallway here, it’s the first one any new patient enters, so it’s called Northwest One. Northwest One has all the conference rooms.” She slapped one of the closed doors. “This is where you’ll have group sessions, mornings and afternoons. But don’t think of these as classrooms because then you’ll start thinking of Northwest like it’s a school, with schedules and activities and lots of structured time. But it doesn’t work like that! You can wander, watch television, or lie down in your room. That’s how people spend most of their day, every