Informant Read Online Free Page A

Informant
Book: Informant Read Online Free
Author: Kurt Eichenwald
Tags: nonfiction, Biography & Autobiography, Retail, Business & Economics
Pages:
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strangers; they were introduced to Whitacre as Kotaro Fujiwara, an engineer at the company’s Tokyo headquarters, and J. L. Brehant, who held a similar job at its European subsidiary.
    With introductions complete, Whitacre escorted the executives down the hallway toward ADM’s huge trading room, the corporate nerve center where it purchased tons of corn, wheat, soybeans, and other farm products for processing each day. On the front wall of the vast room, a screen flashed up-to-the-minute commodity prices. At row after row of desks, an army of traders barked buy and sell orders into telephones.
    Around the edges of the room were various executive offices, most with the doors open. Whitacre stopped at one office and tapped on the door frame.
    “Terry?’’ he said. “They’re here.’’
    Terry Wilson, head of the company’s corn-processing division, looked up from his desk and smiled. The expression was more a reflection of strategy than delight; he was hoping to finish with the Ajinomoto executives quickly, in time for an early afternoon round of golf. Like many American businessmen, Wilson often felt frustrated with the Japanese. In negotiations, they seemed loath to horse-trade; they would listen but often retreated into ambiguity, making no specific commitments. Such tactics were considered a sign of virtue in Japan, the vague responses praised as
tamamushi-iro no hygen o tsukau,
or “using iridescent expressions.’’ Whatever its elegant description in Japanese, for Westerners like Wilson, a hard-drinking ex-marine, the approach was tiresome. He was not looking forward to it today.
    Wilson stepped from behind his desk, past a television that was broadcasting the day’s news.
    “Mr. Ikeda, Mr. Mimoto, it’s been a long time,’’ he said. “You’ve come on a day with such nice weather, it’s a shame you’re not here to play golf.’’
    The men chatted about their golf games as Whitacre led them to the executive meeting room, where they found their places around a conference table. A kitchen staffer appeared, serving iced tea, water, and orange juice. As everyone settled in, Whitacre walked to a wall phone and dialed 5505—the extension for Jim Randall, the president of ADM.
    “Jim, our guests are here,’’ Whitacre said simply. He hung up and returned to his seat.
    Everyone knew this could be a tense moment. Randall had been at the company since 1968. His skills as an engineer were indisputable; his hands-on role kept the huge processing plants running. Still, the sixty-eight-year-old Randall was no Dwayne Andreas. As much as Dwayne’s smooth and polished style made him the perfect Mr. Outside for ADM, Randall’s gruff, plainspoken approach ensured that he would remain Mr. Inside. He often rubbed people the wrong way, whether he was boasting about his sports cars or ADM’s market dominance. The visitors today expected to hear about the company’s might; they knew that ADM’s invitation to visit was partly for the purpose of scaring them.
    Randall walked into the room a few minutes later, introduced himself, and took his place alongside Wilson and Whitacre. Instantly he took control of the meeting and the conversation, describing how ADM was transforming itself into a new company.
    Over slightly less than a century, ADM had grown into a global giant, processing grains and other farm staples into oils, flours, and fibers. Its products were found in everything from Nabisco saltines to Hellmann’s mayonnaise, from Jell-O pudding to StarKist tuna. Soft drinks were loaded with ADM sweeteners and detergents with ADM additives. Americans were raised on ADM: Babies drinking soy formulas were downing the company’s wares; as toddlers, they got their daily dose of ADM from Gerber cereals. The health-minded consumed its products in yogurt and canola oil; others devoured them in Popsicles and pepperoni. While most people had never heard of ADM, almost every American home was stuffed with its goods. ADM
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