leaning back in his chair with a make-my-day expression, his suit coat unbuttoned to reveal a middle-aged paunch. His face was round, the corners of his mouth turned down. As he spoke, he hit pudgy knuckles together for emphasis.
I smiled indulgently. Catchy. How many times had I heard that term? What did our clients think, that Sammons prided itself on being dull? The catch was, catchy meant different things to different people. Over the years I had honed my observation skills until I was adroit at discerning what clients would and would not like. I listened to Gary Steltâs lengthy explanation of how efficiently his company managed its clientsâ money, putting them on a budget, paying bills, helping them save. âWe take care of their personal business so they can concentrate on building their new companies,â he continued. âWithout us a lot of them would go under.â
Unobtrusively I glanced at my watch. My Cellway meeting was scheduled for 3:45. For the next ten minutes I spoke softly but decisively to Gary Stelt, soothing his frustrated feathers, complimenting him on adhering to his vision for his companyâs image, assuring him that Matt and I would come up with the right words to summarize the essence of his businessâa catchy, memorable phrase. He was, for the moment, placated as Matt ushered him out. Feeling drained, I returned to my office to gather the Cellway files, my mind on Daddy.
I By 7:00 p.m. my head was pounding and my back muscles tight. I was gathering some files to stuff into my briefcase for work at home when Quentin Sammons appeared in my doorway. Inwardly I braced myself. He was my boss, but he and his wife, Edna, were also parental figures, and Iâd known that sooner or later heâd want to talk about the phone call that had stalled our rare office party.
âCongratulations again on ten years,â he said, gracefully lowering his angular frame into a leather chair across from my desk.
âThanks. Theyâve been good ones.â
Fleetingly I thought of what my career could have been like had I remained at Grayland Advertising, which offered me my first job after Iâd earned a degree in graphic arts through the University of Arkansas. Grayland Advertising had been a flailing mom-and-pop affair that could not keep its clients, due to Ed Graylandâs ineptitude and Dorris Graylandâs constantly simmering argument with life. But it was work, and I gained experience that year until Quentin âdiscoveredâ me, as he liked to say. Alvin Kepler, the owner of Kepler Electronics, a chain of local computer stores, made good on threats to pull his account from Grayland and huffed over to the offices of Quentin Sammonsâ agency. Kepler didnât have enough derogatory words to describe Grayland, making exception only for âthe lovely young blond galâ that created their logo and newspaper ad copy. âSheâs sure wasting her time with that pair!â heâd declared to Quentin, who promptly called me for an interview after ushering his new client out the double mahogany doors.
Quentin Sammons was fifty when I met him, a tall, lanky figure with the most graceful, spindly fingers Iâd ever seen on a man. Heâd steepled them above the stacks of paper on his desk as we talked. Obviously impressed with my portfolio, heâd questioned me about my goals in âthe business.â His thick hair was beginning to gray. I was struck by the aura of his agencyâan insistent hum of associates hurrying to meetings, sketch pads and draft copy thrust under their arms.
âIâve never sought out anyone to work for me before,â heâd said. âIn fact, Iâve turned down many. But you show promise. If you stay at Grayland, youâll soon be out of a job. Work here and youâll earn a higher salary, plus Iâll be around to help you really learn the ropes. Thatâs my part of the bargain.