Barbarians at the Gate Read Online Free Page B

morning he could walk into work without missing a beat. At GE he perfected a flip, wisecracking approach to business. If there was a choice between saying something straightforwardly and saying it humorously, Johnson always chose the latter. If it was self-deprecating, so much the better. “An accountant,” Johnson would say during his bookkeeping days, “is a man who puts his head in the past and backs his ass into the future.” He attracted a group of young protégés who felt the same. Johnson held sway over them with an hypnotic, singsong voice, both deep and nasal, and he alternately spoke sotto voce and fortissimo. “Come along with me,” his manner and mien beckoned young acolytes. “We’re going to have fun.” When he got married, his groomsmen capped an all-night bash by going water-skiing in their tuxedos.
    Yet after thirteen years, at age thirty-two Ross Johnson was still a nobody. He was making only $14,000 a year, teaching nights at theUniversity of Toronto to augment his income. His first child was on the way. Except for a patina of charisma, he was like a thousand other bright young men in Toronto, struggling to get ahead. He was impatient. When his bid to be transferred to GE’s U.S. operations—the big time—was turned down, he jumped ship.
    Landing as a midlevel bureaucrat at T. Eaton, the big Canadian department-store chain, Johnson found a mentor, a man named Tony Peskett. Eaton was fat, sleepy, and slow, but Peskett, as head of personnel, was committed to bringing the company into the twentieth century. Johnson had come from the gray flannel of General Electric in the 1950s. Now, as a member of a guerrilla band of managers known as the “Pesketteers,” he entered the 1960s. Peskett encouraged him to indulge his natural proclivity for thumbing his nose at authority. The Pesketteers believed in change for change’s sake, and set out reshaping their dowdy old employer. They believed in constantly shaking things up, monitoring and reacting to the competition down the street at Sears Canada. The Pesketteers subscribed to a Bob Dylan line of the time: “He who’s not busy being born is busy dying.” Tony Peskett, who imbued Johnson with a lifelong belief in the creative uses of chaos, put it another way: “The minute you establish an organization, it starts to decay.” Johnson, who carried that idea to every business he ever ran, boiled it down into a personal philosophy called “shit stirring”: a love for constant restructuring and reorganizing.
    When Peskett fell out of favor, Johnson once more jumped ship, this time landing at a Toronto company named General Steel Works, Ltd. GSW, as it was called, offered the prospect of authority (Johnson would be the number-two executive), money (a $50,000 salary), and social contacts galore. Through the company’s rich owner, Johnson joined Toronto’s upscale Lambton Country Club and came to know many of the city’s elite, men such as hockey great Bobby Orr and Alan Eagleson, a lawyer who headed the National Hockey League players’ union. Johnson loved rubbing elbows with them and found he was good at it.
    Despite his social ascension, Johnson started off miserably at GSW, a tiny maker of appliances, garbage cans, and manure spreaders. When an economic downturn slowed its appliance business, Johnson’s impulse was to throw money at the problem, and he fell back on the expensive marketing schemes he’d developed at Eaton and GE. His new boss, a tightfisted hard case named Ralph Barford, rejected each one in turn. “Ralph’sphilosophy was buy low, sell high, and argue over the bills,” recalled Jim Westcott, a Johnson friend who would frequently commiserate with him over lunch. “Boy, did Ralph rip the skin off my back today,” Johnson would moan.
    Johnson chafed at life in a smaller company. GSW was operating on the edge, with lots of debt, and Johnson suffered through weekly grillings by its bankers. “It was a shock,” he recalled.